yakinqqPrivacy Policy

This page describes what data we collect when you use yakinqq and how we keep that information protected. We take your privacy seriously and are committed to transparent practices around data collection, storage, and use.

When you register an account with us, verify your identity, deposit funds, place bets on Liga 1 or Piala AFF fixtures, play live casino games, or withdraw to your DANA, e-wallet, mobile banking, or bank account, we collect and process certain personal information. This policy explains what that data is, why we collect it, who may access it, and what rights you have over it.

Our privacy practices are governed by applicable data protection law in the jurisdictions where we operate. If you have questions about how we handle your data, contact us via the support channels listed at the end of this document.

What Data We Collect at yakinqq

We collect data in several categories. Identity data includes your full name, date of birth, residential address, and government-issued ID number (KTP, SIM, or passport). Contact data comprises your email address and phone number. Payment data includes the bank account, DANA account, e-wallet account, mobile banking details, local payment, or other payment method you register for deposits and withdrawals. Account data includes your username, password (hashed), security questions, and account settings.

Activity data logs every action you take on yakinqq: bets placed on football matches, casino games played, time spent in each section, balance changes, deposits, withdrawals, and promotional claims. We collect this data automatically via cookies and server logs. Device data captures your device type, operating system, browser, IP address, and rough geolocation (country/region level, not street-level). We do not track you across other websites—our cookies apply only to yakinqq.

We collect this data because it is necessary to provide our service (deposits and withdrawals require payment details), to comply with law (identity verification is mandatory), to prevent fraud and abuse, and to understand usage patterns so we can improve the platform. You provide most of this data voluntarily when you create your account or make transactions. Device and activity data is collected automatically when you visit our platform.

How We Use Your Data on yakinqq

We use your identity data to verify your account during registration and to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We use contact data to send account notifications, promotional updates, and support responses. We use payment data to process your deposits and withdrawals and to prevent fraud. We use activity data to calculate your weekly cashback, tier progression, referral earnings, and to settle bets correctly.

We use device and activity data to improve platform performance, diagnose technical issues, and detect unusual behaviour that may signal account abuse or fraud. We may anonymize activity data to produce aggregate reports about platform usage trends (for example, "non-specific info of bets are placed on Liga 1 matches on weekends")—these reports do not contain personal information and are used only internally.

We retain your account data for as long as your account is active. After you close your account, we retain identity and payment data for a minimum of five years to comply with financial recordkeeping law. Activity logs are retained for three years for settlement disputes and fraud investigation. You may request deletion of certain data, subject to legal and operational constraints.

Third Parties and Data Processors

We share your data with third-party processors only where necessary. Payment processors (for online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive payment details to process deposits and withdrawals—they do not receive your betting history or personal ID. Identity verification providers receive your name, ID number, and ID photo to validate your account—they do not access your balance or activity. Our hosting provider stores our servers, meaning your data may be physically located outside your country, though it remains encrypted and access-controlled.

We never sell your personal data to marketers, advertisers, or data brokers. We do not share your betting history with third parties. Our support team may access your account data to resolve your queries, but they are bound by confidentiality agreements. If we are required by law to disclose your data (for example, a court order or regulatory inquiry), we will inform you unless prohibited by law.

We believe your data belongs to you. Our role is to safeguard it, use it only as necessary, and give you control over it.

Your Rights, Cookies and Contact

We use cookies and similar tracking technologies to remember your login, store your preferences, and track activity. You can configure your browser to reject cookies, though this may impair some yakinqq features. We do not use cookies to track you on third-party websites. Our cookies expire after 12 months of inactivity. We do not use cookies for targeted advertising on other sites.

We take security seriously. All data in transit between your device and our servers is encrypted using TLS 1.2 or higher. Data at rest in our databases is encrypted. Access to your data is restricted to authorised staff on a need-to-know basis. We conduct regular security audits and penetration testing. However, no online system is entirely secure—if you suspect unauthorized access to your yakinqq account, change your password immediately and contact support.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or a notice on the platform. Continued use of yakinqq after changes become effective means you accept the updated policy. If you do not agree, you may close your account.

Our data protection officers and privacy team are available to answer questions. If you have a privacy concern, first contact our support team via live chat or email. If you believe we have mishandled your data or violated applicable privacy law, you may file a complaint with your local data protection authority. For users in supported jurisdictions across Indonesia (Jakarta, Surabaya, Bandung, Medan, Semarang), you have the right to lodge a complaint with the relevant regulatory body.